View bulk offers
View information about the bulk offers issued during a campaign.
About this task
Use the Bulk Offers tab to view the following data about bulk offers issued during a campaign:
- Status. Indicates whether the offer is in progress or completed.
- Offer. Name of the issued offer
- Audience size. Total size of target audience.
- Issued. Number of offers that have been issued.
- Ineligible. Count of members of target audience that were determined not to be eligible to receive this offer. You can download a CSV file that identifies ineligible members and the reason they are considered ineligible. The list of reasons follows:
- Personal frequency restriction exceeded. User can acquire up to a certain number of offers per unit time.
- Global frequency restriction exceeded. Retailer allows issuance of up to a certain number of offer per unit time across all users.
- Personal inventory restriction exceeded. User has reached their personal limit for this offer.
- Global inventory restriction exceeded. Global inventory for this offer has been reached.
- Retry limit exceeded. Offer issuance fails after the allowed number of retry attempts.
- Unhandled exception occurred while issuing offer.
- Issuance of another user offer failed, causing full rollback of all other issued user offers.
- Partial rollback of user offer caused child user offers to be rolled back.
- Wallet size restriction exceeded. User already has maximum number of offers in wallet.
- Errors. Count of errors that occurred issuing the bulk offer. For example, if an invalid identifier is supplied for a member of the audience. You can download a CSV file that lists specific errors.
- Issued by. SessionM platform user who issued the offer.
- Issued date. Date the offer was issued.
Steps
- From the All Campaigns view of the dashboard, select the desired campaign.
- Select Performance.
- Select Bulk Offers.