Look Up Customer
Used primarily in POS integrations, this task looks up a customer profile by exact match. Request payload for the associated endpoint can match on several optional attributes, including email, phone, user_id, external_customer_id, or transaction details.
Responses returned by the customer lookup contain several standard attributes describing the customer, as well as spendable points, available offers, and point account information.
Sequence Diagram
See the overall flow for this task below.
API Endpoints & Constraints
- Search criteria used in these exact match searches must be unique per customer account.
- If multiple rows are returned in the response, the API returns an error.