Technical Docs: Integrations

SessionM provides documentation describing our integrations with other platforms. These documents can range from use cases to administration guides.

Salesforce

The documents available here support our integration with the Salesforce clouds: Salesforce Marketing Cloud; Salesforce Commerce Cloud; and, Salesforce Service Cloud.

Salesforce Marketing Cloud (SFMC)

These use cases detail the common tasks associated with the integration between the SessionM Platform and the Salesforce Marketing Cloud:

• SFMC Connector – Issuing an Offer to a SessionM Audience
• SFMC Connector – Creating and Exporting/Importing a SessionM Audience
• SFMC Connector - Triggering an Offer Based on Behavior
• SFMC Connector – Triggering a Journey from a SessionM Campaign
• SFMC Connector – How to Set Up a File Drop Automation in SFMC
• Salesforce Marketing Cloud - Data Extensions

Salesforce Commerce Cloud (SFCC)

These use cases detail the common tasks associated with the integration between the SessionM Platform and the Salesforce Commerce Cloud:

• SFCC Connector - Life Cycle of a SessionM Offer in Salesforce Commerce Cloud
• SFCC Connector – Issuing an Offer to a SessionM Audience and Redeeming in Salesforce Commerce Cloud
• SessionM Integration: Pipelines Cartridge for SFCC
• SessionM Integration: Controllers Cartridge for SFCC

Salesforce Service Cloud (SFSC)

These use cases detail the common tasks associated with the integration between the SessionM Platform and the Salesforce Service Cloud:

• SFSC Connector – Managing SessionM Customer Data in a Salesforce Service Cloud
• SessionM Loyalty for Service Cloud Administration Guide
• SessionM Loyalty for Service Cloud Migration Guide

Salesforce Data Management Platform (SFDMP)

These use cases detail the common tasks associated with the integration between the SessionM Platform and the Salesforce Data Management Platform:

• SFDMP Connector - Creating, Exporting, and Importing a SessionM Audience

NCR Business Support Platform

The documents available here support our integration with the NCR BSP.

• NCR BSP Integration - Using SessionM Loyalty and Offer Management with NCR-based POS Systems
• NCR Silver Pro Restaurant Edition Integration
• NCR Business Service Platform-to-SessionM Data Mapping

Messaging Platforms

The documents available here support our integration with messaging platforms.

• Twilio SMS Guide - How to Implement Twilio SMS in SessionM