Salesforce Service Cloud, Powell, Version 2.3
This new version is published to Appexchange with the following features and updates:
Added new flags to the package configuration:
Removed the following unused configuration fields:
You can see the updated SessionM Loyalty for Service Cloud Administration Guide here.
Catalog Performance – Removed the maximum limit for the Catalog Get APIs. The previous value “100” is now set to “infinite.” This change should help to avoid errors in the offers update process, as well as ensure compliance to all commitments.
Timeline Scalability – We adjusted the timeline schema for new tenants to enable further timeline scalability accepting a higher load of data.
Customer Profile – Fixed an issue in the Customers Module UI where three new country codes are now selectable via the user interface:
Customer Search – Fixed broken pagination on Customer Search results page.
Offer API – We were able to enhance the performance of the
fetch_offers_overview endpoints with no impact to the existing user interface functionality.
Merge Accounts – Improved the performance of the user merge data process by enhancing the logic as well as reducing the mergeable user data (“victim” user data) to 1 year.
Single Sign On (SSO) Login Enhancements – A new version of authentication via SSO will be available. This new version will be enabled first for all SessionM employee accounts. Customer implementations will be planned for future releases.
Please contact your customer success representative if you have any questions.
Admin & Rights – Fixed an issue with controlling account access to all modules. The fix required creating new permissions in the Account section of Admin & Rights. These new permissions may require an adjustment to individual platform user accounts by an administrator.
Please contact your customer success representative or support if you need assistance with your account.