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Get details on key concepts used throughout the SessionM platform.

Custom Events

This article describes how to submit custom events to the SessionM platform, how to view them in the activity log, and how to use them to build campaign-based behavioral rules and segment audiences.

Customer Profile

This article discusses the SessionM customer profile, which provides a single, comprehensive view of a member's loyalty program activities.

Loyalty 2

This article describes the new Loyalty 2 solution for the SessionM platform. It introduces Loyalty 2, identifies its benefits and new features, and explains how to upgrade existing loyalty programs from the legacy Economy Rules module to new Loyalty 2 modules.

Organization Management

This articles describes how you can use a single deployment of the SessionM platform to manage multiple loyalty and engagement programs spanning your business ecosystem.

Transaction Schema

This article describes the SessionM transaction schema and how you can use custom objects to extend the schema to include segment-specific attributes in loyalty transactions.