Tiers API

Retrieve tier and tier system data, including status levels, point requirements and multipliers.

The Tiers API has been deprecated. While its methods are still implemented, they may be removed in future implementations. Therefore, new integrations should use the Incentives API.

Tiers objects support the retrieval of a variety of tier-related data, including:

Current tier status level name
Year and month of membership start date
Next tier status level name
Points required to reach next tier status level
Multiplier applied to points associated with tier status level

API Contingencies and Combinations:

Since the Tiers API retrieves information about tiers and the structure of the tier system, you may want to understand that data with respect to customers, who can participate in tiered programs. Tier data can reside in a customer's profile. Use the Custom Profile API to obtain a customer's tier-related data.

This API provides the following methods:

Retrieve all tiers
Retrieve all tier systems
Retrieve information on a specified tier

Retrieve All Tiers

Retrieves data associated with all tiers defined for all tier systems defined for an organization.

Endpoints for Retrieve All Tiers

This method offers the following endpoints:

REST Endpoints

GET /priv/v1/apps/:api_key/tiers

For more information on how to specify an endpoint as part of an actual URL, see Before You Begin. The procedure in this section includes a sample URL for a customer transaction.

Endpoint Parameters for Retrieve All Tiers

The following parameters are available when specifying the endpoint for this method:

Endpoint Parameter	Description
api_key	Supplied by the SessionM Platform, the API key is necessary to authenticate any HTTP request to a SessionM API. This key is associated to an API secret, which ties the authentication to a specific application or web site within the organization. The platform maintains each application or site as a digital property, something that can be configured using the SessionM UI.

Request Object for Retrieve All Tiers

Not applicable.

Response Object for Retrieve All Tiers

In addition to a status value-pair for the transaction, the response object returned by the method contains a tiers array, which is shown below:

JSON Response

{
  "status": "ok",
  "tiers": [
    {
      "id": 2,
      "name": "bronze",
      "identifier": "bronze",
      "next_tier_id": 3,
      "required_num_days_in_tier": 10,
      "required_points": 500,
      "required_application_achievement_ids": "1,2
",
      "required_num_achievements": 3,
      "max_inactive_days": 10,
      "required_application_achievement_id": 1,
      "num_days_to_earn_required_achievement": 50,
      "required_sponsor_points": 10,
      "multiplier": "1.0",
      "tier_system_id": 2,
      "maintenance_required_points": 100
    },
    {
      "id": 3,
      "name": "Silver",
      "identifier": "silver",
      "next_tier_id": 4,
      "required_num_days_in_tier": 2,
      "required_points": 1000,
      "required_application_achievement_ids": "3,4
",
      "required_num_achievements": 4,
      "max_inactive_days": 5,
      "required_application_achievement_id": 1,
      "num_days_to_earn_required_achievement": 20,
      "required_sponsor_points": 4,
      "multiplier": "10.0",
      "tier_system_id": 2,
      "maintenance_required_points": 200
    }
  ]
}

The array is detailed in the following table:

Response Attributes for Tiers

Attribute	Type	Description
id	integer	ID for current tier.
name	string	Name of the tier.
identifier	string	Descriptive identifier for tier.
next_tier_id	integer	ID for tier that is available above current tier.
required_num_days_in_tier	integer	Number of days required to achieve a particular tier status level.
required_points	integer	Number of points required to achieve a particular tier status level.
required_application_achievement_ids	string	Identifiers for multiple application achievements required to qualify for tier.
required_num_achievements	integer	Number of achievements required to qualify for a tier.
max_inactive_days	integer	Number of days customer can remain inactive before tier status level is revoked.
required_application_achievement_id	integer	Identifier for single application achievement required to qualify for tier.
num_days_to_earn_required_achievement	integer	Number of days required to earn achievement.
required_sponsor_points	integer	Number of points required for a sponsor to qualify for a tier.
multiplier	string	Factor that multiplies points per tier status level.
tier_system_id	integer	ID of the tier system associated with the current tier.
maintenance_required_points	integer	Minimum points required to maintain current tier level status.

Statuses and Errors for Retrieve All Tiers

When this method makes a successful call to the platform, it returns a 200-level status code. When the string returned with a 200-level status code is ok, the transaction did process. But, if the string returned is error, you need to discover what type of error occurred.

Returned errors can be either method-specific or generic. No error messages are defined for this method except for the generic statuses and errors returned for any object. For more information, see the associated section in Generic Statuses and Errors.

Retrieve All Tier Systems

Retrieves data associated with all tier systems defined for an organization. Note that this system level metadata - such as settings that reset and activate a tier system - is different than the data returned for a particular tier within a system.

Endpoints for Retrieve All Tier Systems

This method offers the following endpoints:

REST Endpoints

GET /priv/v1/apps/:api_key/tier_systems

For more information on how to specify an endpoint as part of an actual URL, see Before You Begin. The procedure in this section includes a sample URL for a customer transaction.

Endpoint Parameters for Retrieve All Tier Systems

The following parameters are available when specifying the endpoint for this method:

Endpoint Parameter	Description
api_key	Supplied by the SessionM Platform, the API key is necessary to authenticate any HTTP request to a SessionM API. This key is associated to an API secret, which ties the authentication to a specific application or web site within the organization. The platform maintains each application or site as a digital property, something that can be configured using the SessionM UI.

Request Object for Retrieve All Tier Systems

Not applicable.

Response Object for Retrieve All Tier Systems

In addition to a status value-pair for the transaction, the response object returned by the method contains a tier_systems array, which is shown below:

JSON Response

{
  "status": "ok",
  "tier_systems": [
    {
      "id": 2,
      "name": "1",
      "external_id": "t1",
      "active": true,
      "reset_at": "2017-05-27T04:00:00Z",
      "reset_interval": "yearly",
      "last_reset_at": "2017-05-10T20:10:33Z"
    },
    {
      "id": 1,
      "name": "test1",
      "external_id": "test1",
      "active": true,
      "reset_at": "2017-05-27T04:00:00Z",
      "reset_interval": "montly",
      "last_reset_at": "2017-05-10T20:09:53Z"
    }
  ]
}

This array is detailed in the following table:

Response Attributes for Tier Systems

Attribute	Type	Description
id	integer	ID for current tier system.
name	string	Name of current tier system.
external_id	string	External ID associated with current tier system.
active	boolean	Determines whether tier system is active (true) or inactive (false).
reset_at	string	Datetime at which to reset tier system.
reset_interval	string	Interval of time between tier system resets.
last_reset_at	string	Datetime at which the tier system was last reset.

Statuses and Errors for Retrieve All Tier Systems

Retrieve Information on a Specified Tier

Retrieves all the details related to a specific tier, including its system information.

Endpoints for Retrieve Information on a Specified Tier

This method offers the following endpoints:

REST Endpoints

GET /priv/v1/apps/:api_key/tiers/:tier_ID

For more information on how to specify an endpoint as part of an actual URL, see Before You Begin. The procedure in this section includes a sample URL for a customer transaction.

Endpoint Parameters for Retrieve Information on a Specified Tier

The following parameters are available when specifying the endpoint for this method:

Endpoint Parameter	Description
api_key	Supplied by the SessionM Platform, the API key is necessary to authenticate any HTTP request to a SessionM API. This key is associated to an API secret, which ties the authentication to a specific application or web site within the organization. The platform maintains each application or site as a digital property, something that can be configured using the SessionM UI.
tier_ID	Identifier that specifies the tier being retrieved.

Request Object for Retrieve Information on a Specified Tier

Not applicable.

Response Object for Retrieve Information on a Specified Tier

In addition to a status value-pair for the transaction, the response object returned by the method contains tier and tier_system objects, as shown below:

JSON Response

{
  "status": "ok",
  "tier": {
    "id": 2,
    "name": "bronze",
    "identifier": "bronze",
    "next_tier_id": 3,
    "required_num_days_in_tier": 10,
    "required_points": 500,
    "required_application_achievement_ids": "1,2
",
    "required_num_achievements": 3,
    "max_inactive_days": 10,
    "required_application_achievement_id": 1,
    "num_days_to_earn_required_achievement": 50,
    "required_sponsor_points": 10,
    "multiplier": "1.0",
    "tier_system_id": 2,
    "maintenance_required_points": 100
  },
  "tier_system": {
    "id": 2,
    "name": "1",
    "external_id": "t1",
    "active": true,
    "reset_at": "2017-05-27T04:00:00Z",
    "reset_interval": "yearly",
    "last_reset_at": "2017-05-10T20:10:33Z"
  }
}

Statuses and Errors for Retrieve Information on a Specified Tier

Returned errors can be either method-specific or generic. The platform returns the following error messages for this method:

Code	Reason
code	Code not found.
message	Tier ID does not exist.

For information on the generic statuses and errors returned for any object, see the associated section in Generic Statuses and Errors.

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