2023 Release NotesAugust 2023 Release Notes

August 2023 Release Notes

SessionM platform release notes for August 2023 (release version 2023.5).

DETAILS

Release to StagingRelease to ProductionRelease Version
July 31 - Aug 2, 2023Aug 16 - 22, 20232023.5

No downtime is required for the release.

Release Notes Updated

On August 10th we removed the Composer Optimization release notes. Those improvements will be in a future release.

Loyalty

Improved purchase offer idempotency

We’ve improved the idempotency of the purchase_offer call of the Reward Stores API by adding a request_id. Previously, if you were experiencing delays with processing a purchase_offer and resubmitted the request, the result was multiple offer issuance. Now, if you send in a second request with the same user_id and the new request_id while we are still processing the first request, we will send back a 409 error code.

Please contact your Customer Success representative to enable idempotency. Our API documentation has been updated with this change.


Campaigns & Content

Configurable API response for campaigns requiring opt-in

Campaigns requiring opt-in currently return in the API 24 hours before the opt-in Start Date/Time. We’ve added a new setting that lets you control this behavior. When this setting is enabled, opt-in campaigns won't return in the API until the opt-in Start Date/Time. By default, this setting will not be enabled, and campaigns requiring opt-in will continue to return in the API 24 hours before the opt-in Start Date/Time.

Please contact your Customer Success representative if you would like this setting activated.


Campaigns module updates

Improvements

  • We’ve simplified the confirmation message when confirming the deletion of an item.
    Improvements screenshot
  • We’ve reinstated the missing “Select Time” button from the Delivery Date/Time picker during Message setup. We’ve also added additional validation to prevent scheduling outside of the designated campaign run time.
    Improvements screenshot

Deprecated features

In an effort to keep the SessionM platform streamlined and up-to-date, we’re removing the following features that have been deprecated.

  • Campaign Type “Participation Challenge”
    Deprecated features screenshot
  • Campaigns events “Views Graphic Display” and “Clicks Graphic Display”
    Deprecated features screenshot
  • Purchase event “Interacts with Product Content”
    Deprecated features screenshot
  • Restriction “Qualifying Latitude and Longitude”
    Deprecated features screenshot
  • Outcome “Points” (legacy points) and “Redemption”
    Deprecated features screenshot

Reporting & Analytics

Timezone adaptation

Insights reports data in UTC, which for some users — especially those in countries with larger time offsets — yields daily data aggregations that do not fully correspond to the local customer behavior. For instance, a "sign up and get a discount" campaign starting on a Saturday at midnight in Indonesia may create a spike in new members on the previous Friday in Insights.

We are now introducing the ability to add an offset to the data feeding the Insights dashboards. A single timezone offset is available for all dashboards. For countries or brands operating across multiple timezones (e.g. the United States), you would need to select the most appropriate timezone for the reports. This is an optional configuration, and all Insights dashboards will continue to be shown in UTC, unless otherwise requested.

Please reach out to your Customer Success representative to have this feature activated.


Platform Wide

User interface improvements

We are introducing enhanced navigation. Now you will be able to take an advantage of tooltips when the navigation menu is minimized. Just hover your mouse over an icon in the side nav to see the tooltip with the module name.